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Elite Exterior Restorations (EER) provides exterior remodeling services including roofs, windows, and
doors. Their back office operations consisted of separate silos of functionality for contact
management and sales force tracking, accounting, and proposal generation resulting in duplicate data
entry and general inefficiencies. EER came to Travant to integrate their back-office operations to
stream-line their business processes from the initial prospect management, proposal generation, and
finally accounts receivables. Travant also assisted in streamlining other business processes including
cash flow and vendor discount management. Through documenting best practices and implementing
third-party components, Travant was able to integrate EER's contact management system with both the
proposal generating system and back-end accounting software resulting in more efficient operations and
a reduction in errors.
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"Travant impressed me the most with how they were able to listen the description of
our problems and goals and translated them into something tangible. They quickly
demonstrated they understood what our prime concerns were and were able to clearly
articulate an appropriate solution that satisfied both our technical and business needs, and
most importantly, within our budget."
- Greg Cigan, Principal
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